sSAM will guide your customers to serve themselves
With sSAM on your team, your customers most basic needs are met at their convenience. sSAM frees your customer service reps to focus on the most specialized aspects of your business and serving your most discerning customer.
Our Innovative Technology
Service via text any time of day
With 1600+ responses programmed in, customers communicate seamlessly with sSAM vis text. No need to download an app, use a new platform, or communicate with your company via multiple channels. sSAM is available to answer customer texts any time of day, seven days a week. If sSAM feels your customer needs additional help from a member of your team, you will receive a notification from sSAM with the customer's contact information.
"Make every interaction count, even the small ones. They are all relevant."